PURCHASE CONDITIONS

PURCHASE CONDITIONS

This agreement regulates the general conditions of purchase of the various products and services offered on this website by STRAND HOLM CONSULTING LTD (hereinafter BELEGEND) with VAT 14948650 and address at International House, 101 Kings Cross Road, London.

At the time the CLIENT completes the registration process and purchases any of our products, the CLIENT expressly accepts and submits to the clauses specified below, as well as the conditions of access and use of our portal and its privacy policy, accessible through the link “Privacy Policy”.

The CLIENT acknowledges having sufficient legal capacity to be contractually bound.

This contract is permanently accessible in the legal notices on our website, and can be downloaded in PDF format at the time of contracting.

1-PRICES AND TAXES

In consideration for the product purchased, the CLIENT expressly agrees to pay BELEGEND the amounts specified at the time of purchase in the price list established on the website https://belegendcollection.com/ for the chosen products.

The products offered on this website are subject to Value Added Tax (VAT) which IS INCLUDED in the prices detailed for each product.

The delivery of the items will be understood to be located in the territory of application of VAT if the delivery address is located in Spanish territory, except for the Canary Islands, Ceuta and Melilla. The applicable VAT rate will be the one legally in force at all times, depending on the specific article in question. For orders destined for the Canary Islands, Ceuta, Melilla, deliveries will be exempt from VAT, without prejudice to the application of the corresponding taxes and tariffs in accordance with the regulations in force in each of these territories.

In the case of shipments to European Union countries, Spanish VAT will be deducted and the VAT tax rate corresponding to the destination country will be applied based on the annual billing in said country.

VAT will not be applied on deliveries to countries outside the EU. However, these orders may be subject to import and/or customs duties, depending on the regulations of each country.

In the case of application of import and/or customs duties, these will be borne by the recipient. These expenses may vary depending on the destination country, so, in most cases, expenses cannot be estimated prior to delivery.

Transportation costs are NOT included in the price of the products.

Once the selection of products has been completed and prior to confirming the order and before proceeding to pay for it, the final purchase price will appear on the screen, which will include VAT (Value Added Tax), management costs , packaging and shipping, if applicable, which will be reflected in the order form at the time of purchase and on the invoice.

Anything that is not specified in the description as included is not included.

2-PURCHASE PROCEDURE

Orders can only be placed through this website by individuals over 14 years of age and companies.

All our products are detailed on the website individually. The procedure to make and manage the purchase is indicated on the website and only the following steps must be followed:

1. Choose the product you want to purchase.
2. By selecting a product, it can be added to the Shopping Cart and you can choose between continuing shopping or processing the order.
3. To process the order you must complete a form with your personal data to formalize the purchase procedure.
4. Next, the order will be verified where the selected items are detailed one by one and the total price is calculated.
5. Likewise, it will be necessary to indicate the billing and delivery addresses of the purchase made. It will be possible to indicate a single address for billing and delivery.
6. Once the process has been processed, it will be necessary to previously mark a check box to read and accept the terms and conditions of sale.
7. The website will provide you with the mechanisms so that payment can be made depending on the system chosen in each case.
8. Once the payment details have been entered, you must confirm the order by pressing the “Buy” button.
9. Once the "Buy" button is pressed, the delivery of the product will be managed.

The CUSTOMER is informed that the photographs and descriptions of the products on the website are an approximate image of the products and services offered, so it is possible that they may differ from the original. The descriptions and illustrations of the products offered through this website are for informational purposes only.

3-AVAILABILITY AND DELIVERY

The products offered by BELEGEND are available for distribution anywhere in the world.

Orders will be processed once payment has been successfully received.

The products offered by BELEGEND will always be subject to availability that will be specifically indicated on our Website for each product, so if any item offered is not available, the customer will be duly informed of the lack of availability for purchase. Under normal conditions, all the products that appear on our Website are available for delivery within the indicated times.

In cases where, once the order has been placed, the product contracted by the CUSTOMER is out of stock, the CUSTOMER will be duly informed of this and an alternative product with similar characteristics of the same price and quality as the one purchased will be offered. If even so, the CUSTOMER is not interested in accepting the proposed alternative, BELEGEND will proceed to refund the amount already paid and will inform him or her of the refund procedures and deadlines.

As a general rule, the maximum home delivery time will be 48 to 72 hours from the preparation and departure from our facilities with subsequent delivery to the shipping company. The waiting time for preparation and delivery can be up to 7 calendar days from placing the order. If the destination is outside the Peninsula, they will be higher depending on this. These delivery times are approximate and in no case binding on BELEGEND. Deliveries will be made on business days (Monday to Saturday).

The delivery of the product purchased at home will be carried out by the carrier together with a delivery note at the address indicated in the order order that the customer or other authorized persons have, without obligation that the package be delivered only in the name of the recipient, considering it valid. the address provided on the platform. Likewise, the CUSTOMER will be duly informed in the event that an incident occurs or the delivery is delayed for any reason. For reasons of COVID-19, the shipping company will decide if the delivery signature and non-binding DNI consultation will be carried out with the initial receiving person.

If delivery to the indicated address is not possible due to the absence of the recipient, the carrier may contact the CUSTOMER directly, and the steps to follow will be indicated in detail, among other processes to be carried out by the shipping company. This detail may be modified if the shipping company sees it appropriate, exempting BELEGEND from any decision and/or result. In the event that the impossibility of delivery is caused by having entered the wrong address, the cost of reshipping the order will be borne by the CUSTOMER. BELEGEND is not responsible for delays in the delivery of purchased parts due to causes attributable to the carrier.

The approximate waiting time for International orders does not exceed twenty (20) business days from departure from our warehouses and subsequent confirmation from the shipping company once the pertinent information has been provided by the CUSTOMER. BELEGEND is not responsible for delays in the delivery of purchased parts due to causes attributable to the carrier.

In order for you to be informed at all times about the management of your purchase, you will receive a notification by email confirming your order and payment.

Hours before receiving the package, the shipping company will provide you with the tracking number and the approximate delivery date.

4-PAYMENT AND PAYMENT PERIODS

The following payment methods are accepted:

- Credit and Debit Card : The transaction is carried out through SHOPIFY PAYMENTS, connecting directly through your payment gateway.

- Paypal : Connecting directly with Paypal.

Once the payment has been made, you will receive a confirmation email.

BELEGEND is not aware of your credit card details. All our payment systems are totally secure.

Payments are made prior to the delivery of the product or provision of the service, so BELEGEND will not provide the requested product until the moment it has received payment for it. BELEGEND reserves the right to temporarily or permanently cancel the services provided, in the event of any incident regarding payment thereof.

5-INVOICES

Your invoice will be sent to the email indicated by the CLIENT if the CLIENT requests it to the contact email: support@belegendcollection.com . The order number and all pertinent information for its correct execution must be indicated.

The CLIENT is responsible for confirming receipt of notifications and for informing us of any modification to their data, leaving BELEGEND exonerated from any liability arising from this circumstance.

6-GUARANTEE

All our products are subject to quality controls and are guaranteed against production defects for a period of 2 years from the date of delivery of the product. The guarantee covers any manufacturing, design or material defect, although the lack of conformity must be revealed within 2 months of obtaining it. The warranty only covers defective products. It does not cover bumps, stains, tears due to improper use, incorrect washing or drying, or others that are not attributable to a supplier defect or a defect in the product. During the warranty period the CUSTOMER may deliver the product and we will proceed to repair or replace it at the company's discretion. The transportation costs generated by returns under warranty will NOT be borne by the CUSTOMER unless the garment is to be returned, for such movement it must be paid for by the CUSTOMER.

In the case of a garment with a defect/possible defect on arrival, BELEGEND must be informed within the next 48 hours from receipt of the package at the destination address, otherwise said request will be rejected.

The warranty document is the purchase invoice received in the confirmation email.

7-RETURNS

To proceed with the return, you must contact the chat available on the web, providing the order number in the subject, from the email reflected on our platform, otherwise, and for data protection, the request cannot be managed by our Department. of support.

The following conditions for returning our products do not apply in the case of exercising the right of withdrawal.

Returns or exchanges of products will only be accepted in case of manufacturing defect, damage in transport or delivery errors. In any case, no more than 14 days must have passed since receipt of the product and the packaging and accessories must be included. To formalize the change, the user must contact BELEGEND through the chat available on the web within 14 calendar days of receiving the order, providing the order number. It will be verified prior to acceptance that it is a manufacturing or packaging defect or anomaly and not inappropriate or negligent use, handling or storage. They will always be accompanied by the corresponding delivery note or invoice.

Both in the case of a return due to a manufacturing or packaging defect or in the case of an error in the order, the CUSTOMER will be offered, if possible, the repair of the part or its replacement with another alternative without additional management and shipping costs, and without the right, on the part of the CUSTOMER, to any type of compensation. The expenses generated by the shipment of the repaired or correct order will be borne by BELEGEND. It must be notified within the next 14 calendar days from receipt of the package to the destination address.

The return will always be subject to prior examination by BELEGEND of the condition of the product being returned and verification that the requirements set out in these conditions of sale have been met. Once the return is received and if applicable, we will refund the amount collected for the purchased garments within a maximum period of 30 days plus the management of the bank and under the same terms that were used to make the payment.

BELEGEND reserves the right to reject returns communicated or sent after the established deadline or of products that are not in the same conditions in which they were received.

BELEGEND reserves the right to reject returns of products that are not in the same conditions in which they were received due to a hidden defect. In case of rejection, the client is responsible for picking it up just as he was responsible for delivering it. The customer has a period of 14 days to process a collection of the product or it will be destroyed/eliminated/or given another purpose. To expedite the collection, BELEGEND makes the return procedure available to the customer where the customer will be responsible for the costs related to this shipment by attaching it to the purchase receipt.

8-RIGHT OF WITHDRAWAL

To proceed with the withdrawal, you must contact the chat available on the web, providing the order number in the subject, from the email reflected on our platform, otherwise, and for data protection, the request cannot be managed by our Department. of support.

Given the nature of the product (supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery) and in accordance with article 103 point e of Royal Legislative Decree 1 /2007, of November 16, Defense of Consumers and Users, the right of withdrawal is not applicable to this contract.

So, as provided in article 103. e) of the TRLGDCU, you will have the right to withdraw from this contract, when the goods have not been unsealed after delivery or they can be returned once unsealed as there is no impact on the health or hygiene.

In those cases where it is applicable, the withdrawal period will expire 14 calendar days from the day on which you or a third party indicated by you, other than the carrier, acquired material possession of the goods.

To exercise the right of withdrawal, you must notify SERGI CONSTANCE FITNESS SL. through the chat available on the web, your decision to withdraw from the contract through an unequivocal statement (for example, a letter sent by post, fax or email). You may use the model withdrawal form below, although its use is not mandatory.

Withdrawal form template

I hereby inform you that I withdraw from my contract of sale of the following goods:

Received/Ordered on:

Consumer name:

Consumer signature

Date

To comply with the withdrawal period, it is sufficient for the communication regarding your exercise of this right to be sent before the corresponding withdrawal period expires.

Consequences of withdrawal:

In case of withdrawal on your part, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the least expensive delivery method. ordinary that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.

The CUSTOMER will bear the direct costs of returning the goods, so the cost of collection will be deducted from the refund, except in the case where the reason is defective quality or shipping error on our part.

In case of partial withdrawal of the order, delivery costs will not be refunded and the CUSTOMER is responsible for the return costs.

We will proceed to make said refund using the same payment method used by you for the initial transaction, unless you have expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund.

We may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, whichever condition comes first.

Once the withdrawal request has been notified, you must return or hand over the goods directly to us without any undue delay and, in any case, no later than 14 calendar days from the date on which you notify us of your decision to withdraw from the contract. . The deadline will be considered met if you return the goods before said deadline has expired.

The goods to be returned must be in perfect condition, not having been damaged, deformed, or showing signs of wear, scratches or stains. You will be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and functioning of the goods.

9-PERFECTION OF THE CONTRACT AND MODIFICATIONS OF THE SERVICES

This contract will be completed with the payment of the product and the sending to the CUSTOMER of a confirmation email with a description of the purchase made.

BELEGEND reserves the right to modify in any way the characteristics and conditions of its services, always with the aim of improving them and resulting in a benefit for the CUSTOMER.

10-OBLIGATIONS OF THE PARTIES

BELEGEND undertakes to provide the CUSTOMER with the products and services that have been contracted, applying the utmost diligence in the provision of the service, as well as to take care of the maintenance of the facilities necessary for the operation of the network, having a technical team and adequate IT, and to manage the logistics, shipping and delivery operations of the purchase made through the carrier.

The CUSTOMER undertakes to use the services made available to him in good faith, without violating current laws on any matter or infringing the rights of third parties, as well as to pay for the selected product in the time and manner established in these conditions. of sale and its reception at the place indicated for delivery.

BELEGEND does not guarantee that the availability of the service that is the subject of this contract will be continuous and uninterrupted, due to circumstances caused by problems in the Internet network, breakdowns in computer devices and other unforeseeable circumstances. Therefore, the CUSTOMER agrees to bear these circumstances within reasonable limits, and therefore expressly renounces claiming from BELEGEND any contractual or extra-contractual liability for possible failures, errors and use of the contracted service.

11-COMMUNICATIONS

All notifications between the parties will preferably be made through email or the platform available on the web. The CLIENT is responsible for confirming receipt of the notifications and for informing BELEGEND of any modification to their data, and is exonerated from any liability arising from this circumstance. In case of modification, the CLIENT must inform BELEGEND at the e-mail or telephone numbers indicated on our website.

In compliance with article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, we inform you that our commercial shipments and information related to our website and the products offered on it will be made by email to the e-mail address that you provide us, always revocable. In any case, you have the option to reject our commercial communications in the commercial email itself or by sending an email to the address support@belegendcollection.com indicating the word UNSUBSCRIBE in the subject.

12-COMMITMENT, ACCEPTANCE AND VALIDITY OF THE CONTRACT

The CLIENT acknowledges having read and accepted the legal conditions of use and the privacy policy of the website.

The CUSTOMER acknowledges that he has understood all the information regarding the products and services, including, where applicable, delivery, offered on our website, as well as all the conditions and stipulations included in this electronic contract, for which he affirms that are sufficient to exclude the error in the consent of this contract, and therefore, you accept them fully and expressly.

The CUSTOMER is fully aware that the acceptance and execution of this contract will take place by providing their data and clicking the “Buy” button indicated on our website and that it will be completed with payment for the service.

13-APPLICABLE REGULATIONS

This contract has a commercial nature, and will be governed and interpreted in accordance with Spanish laws.

In the event that any type of discrepancy or difference occurs between the parties in relation to the interpretation, content or execution of the Contract that is not resolved by mutual agreement, the Parties will submit to the courts or tribunals that are competent in each case. , as long as the user is a consumer.

In cases where it is anticipated that the parties may be subject to a jurisdiction, they will submit to the Courts and Tribunals of Tarragona (Spain), expressly waiving any other jurisdiction that may apply to them.

Likewise, we make available to our clients the following access link to the official online dispute resolution platform of the European Commission:

https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES

14-PERSONAL DATA

See Privacy Policy.

Attention: These General Purchase Conditions have been updated on 2/25/2021. At any time we can proceed to modify it, as well as vary the relationship between the prices and products offered. Please check the issue date each time you connect to our website so you can be sure that no changes have been made that affect you.